I'm on hold to them now - fingers crossed!
Edit: They’re going to call me back after an underwriter has taken a look.
Re-edited: I was promised a callback within an hour at 12 noon. I'll go with LV.
Last Edit: Ten days later an A4 envelope arrives, with a scruffy plain paper quote inside for a completely uncompetitive amount. Unfortunately the printing is double sided, so can't even use it for scrap notes. Waste of a poor tree.