Service pack Question

Discussion in 'E90 Saloon / E92 Coupe / E93 Convertible M3 (2008-2013)' started by dbryder, Apr 16, 2018.

  1. 16 Apr 2018 at 11:26 AM #1
    dbryder

    dbryder Wearing official underwear

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    My M3 is due a service, its 5 years old on the 24th April 2018.

    It has the 5 year / 50k service pack.

    Its had:

    2013 - RIS @1131 miles
    2014 - 16202 miles Oil / Filter
    2016 - 30068 miles Oil / Plugs / Filters / Brake Fluid
    2017 - 34573 Vehicle inspection - nothing else ticked

    They are trying to tell me that despite being within 5 years and 50k miles I need to pay :confused:

    I've disputed that and asked them to point me at the small print which says that, the SA then said he'd ask BMW if they can do it under the service pack.

    I'm paying for brake fluid, I knew that wasn't included for a 2nd time.

    Anyone had anything similar?

    /D
     
  2. 16 Apr 2018 at 5:02 PM #2
    dbryder

    dbryder Wearing official underwear

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    Just to follow up, it was covered.
     
  3. 16 Apr 2018 at 5:32 PM #3
    Zee

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    Pisses me off the would even dispute it in the first place.
     
  4. 16 Apr 2018 at 7:08 PM #4
    AugustusE93

    AugustusE93 A mere Chipper

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    Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered.
     
  5. 16 Apr 2018 at 7:09 PM #5
    AugustusE93

    AugustusE93 A mere Chipper

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    Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered.

    Edit - Sorry I see they covered it after all.
     
  6. 16 Apr 2018 at 7:12 PM #6
    davie3door

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    You need to be on the ball with all dealers as they like to pump you know and again.
     
  7. 16 Apr 2018 at 7:44 PM #7
    dbryder

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    You did well to get the brake fluid change covered, they just pointed me at this:

    https://www.bmw-service.co.uk/service_inclusive_terms_and_conditions

    ‘brake fluid (at 3rd year only)’

    The oil and filters were covered although the SA made it seem like some kind of favour which was bs!

    /D
     

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