Discussion in 'Rybrook Warwick Main BMW retailer' started by Andybeech, Oct 11, 2019.
Excellent cheers, could I get a ref number for the 835 part and I’ll order jus that one.
That is 53437
Hopefully won't have to return it but I'll let you know ASAP if I do.
Regarding order 51859, I received a parcel this morning but it appeared to be missing a few items:
Are these on the way do you know? The rest of that order was present and correct.
Oh that's no good, I took one look at those numbers and knew exactly what had happened before I even looked.
They are all stock items and I had picked them out and put them in the customer bin location ready to be posted with the items that had been ordered, so they were accidentally missed, sorry.
I will get those posted today to arrive tomorrow with you.
Hope that hasn't caused you any issues mate.
No issues mate, just trying to keep on top of what I’ve ordered, got bits flying about everywhere! Thanks for your help.
I take it the tie rod assembly I ordered will take a little longer to arrive?
I can imagine lol and the tie rod assembly will arrive tomorrow, be posted out same day and arrive next day.
As I suspected the tie rod assembly (ref:53437) won't be needed now, sorry about that.
What address can I send it back to for a refund please mate?
No issue, send that back FAO Lewis & Anthony and we will sort out the refund for you.
Thanks for letting me know, postal address below.
Cheers, all done and sent back today.
Do you know when I can expect a refund roughly?
Sorry mate, that has been sent but it is currently pending on PayPal for some reason.
No problem, thanks for the update