Documents not yet received

Discussion in 'Sky Insurance' started by SAW, Jan 12, 2018.

  1. 12 Jan 2018 at 11:48 PM #1
    SAW

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    Hi guys,

    Took out a policy with you on Thursday and haven't received any paperwork through via email yet. I spoke to Will when on the phone.

    Any idea if this can be chased up please?

    Must say, great price and great customer service thus far. Might have spelt my email address wrong over the phone.

    Thanks
     
  2. 15 Jan 2018 at 9:51 AM #2
    SkyInsurance

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    Thanks for the kind words. I'll certainly take a look into this; could you PM me your name, postcode, and DOB?

    Cheers, Alex
     
  3. 15 Jan 2018 at 1:13 PM #3
    SAW

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    Alex,

    I'm having some serious issues with your company. If this is the issues I'm having setting up a policy, I hate to think the hassle I will have should I need to make a claim.

    I will PM you now.

    Thanks
     
  4. 15 Jan 2018 at 1:34 PM #4
    SkyInsurance

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    Hello

    Sorry to hear this. Will investigate now and will be in touch.

    Cheers,

    Alex
     
    Last edited: Jan 15, 2018
  5. 29 Jan 2018 at 11:52 PM #5
    SAW

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    Hi Alex,

    Got loads of docs through finally but haven't received any paperwork around sorting the agreed valuation.

    Can you advise please?

    Thanks

    Stevie
     
  6. 30 Jan 2018 at 11:26 AM #6
    SkyInsurance

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    Hi Stevie,

    Good, I'm glad we were able to get this sorted.

    Have just PM'd you.

    Cheers,

    Alex
     

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