Service pack Question - The M3cutters

dbryder · 16th April 2018, 10:26 AM

My M3 is due a service, its 5 years old on the 24th April 2018.

It has the 5 year / 50k service pack.

Its had:

2013 - RIS @1131 miles
2014 - 16202 miles Oil / Filter
2016 - 30068 miles Oil / Plugs / Filters / Brake Fluid
2017 - 34573 Vehicle inspection - nothing else ticked

They are trying to tell me that despite being within 5 years and 50k miles I need to pay

I've disputed that and asked them to point me at the small print which says that, the SA then said he'd ask BMW if they can do it under the service pack.

I'm paying for brake fluid, I knew that wasn't included for a 2nd time.

Anyone had anything similar?

/D

dbryder · 16th April 2018, 04:02 PM

Just to follow up, it was covered.

Zee · 16th April 2018, 04:32 PM

Pisses me off the would even dispute it in the first place.

AugustusE93 · 16th April 2018, 06:08 PM

Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered.

AugustusE93 · 16th April 2018, 06:09 PM

Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered.

Edit - Sorry I see they covered it after all.

davie3door · 16th April 2018, 06:12 PM

You need to be on the ball with all dealers as they like to pump you know and again.

dbryder · 16th April 2018, 06:44 PM

Quote:

Originally Posted by AugustusE93

Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered.

Edit - Sorry I see they covered it after all.

You did well to get the brake fluid change covered, they just pointed me at this:

https://www.bmw-service.co.uk/servic...and_conditions

‘brake fluid (at 3rd year only)’

The oil and filters were covered although the SA made it seem like some kind of favour which was bs!

/D

16th April 2018, 10:26 AM	#1
dbryder Wearing official underwear Join Date: Apr 2010 Posts: 215 Car: 2013 E92 M3 Colour Combo: Alpine White, Black Novillo	Service pack Question My M3 is due a service, its 5 years old on the 24th April 2018. It has the 5 year / 50k service pack. Its had: 2013 - RIS @1131 miles 2014 - 16202 miles Oil / Filter 2016 - 30068 miles Oil / Plugs / Filters / Brake Fluid 2017 - 34573 Vehicle inspection - nothing else ticked They are trying to tell me that despite being within 5 years and 50k miles I need to pay I've disputed that and asked them to point me at the small print which says that, the SA then said he'd ask BMW if they can do it under the service pack. I'm paying for brake fluid, I knew that wasn't included for a 2nd time. Anyone had anything similar? /D

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16th April 2018, 04:02 PM	#2
dbryder Wearing official underwear Join Date: Apr 2010 Posts: 215 Car: 2013 E92 M3 Colour Combo: Alpine White, Black Novillo	Just to follow up, it was covered.

16th April 2018, 04:32 PM	#3
Zee Achieved official socks Join Date: Feb 2014 Location: Bradford Posts: 2,055 Car: Mineral Grey M2	Pisses me off the would even dispute it in the first place.

16th April 2018, 06:08 PM	#4
AugustusE93 A mere Chipper Join Date: May 2017 Posts: 32	Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered.

16th April 2018, 06:09 PM	#5
AugustusE93 A mere Chipper Join Date: May 2017 Posts: 32	Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered. Edit - Sorry I see they covered it after all.

16th April 2018, 06:12 PM	#6
davie3door Rocking a new hat Join Date: Sep 2011 Location: Motherwell Posts: 542 Car: F10 535d sport/ x5 e70 /E92 M3 Jet Black	You need to be on the ball with all dealers as they like to pump you know and again.

16th April 2018, 06:44 PM	#7
dbryder Wearing official underwear Join Date: Apr 2010 Posts: 215 Car: 2013 E92 M3 Colour Combo: Alpine White, Black Novillo	Quote: Originally Posted by AugustusE93 Mine is just coming up to 5 years old, and they did brake fluid FOC last week. I didn't expect them to, but they said it was covered. Edit - Sorry I see they covered it after all. You did well to get the brake fluid change covered, they just pointed me at this: https://www.bmw-service.co.uk/servic...and_conditions ‘brake fluid (at 3rd year only)’ The oil and filters were covered although the SA made it seem like some kind of favour which was bs! /D

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